FAQs

Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to example@domain.com.

Filter by Topic
All
  • All
  • FAQs

Need Help?

If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a Customer Service representative.

If we aren’t available, drop us an email and we will get back to you within 20-36 hours!

FAQs

A:The sound is produced by the normal dispersal of low-temperature plasma generated by the product's core technology.It is a normal indication that the technology is working effectively. Please rest assured.

A:Yes,this is normal. This unique sensation is caused by the stream of active particles, formed when the CAP technology energizes molecules in the air, making contact with the skin. It is not caused by a built-in fan.

A:This sensation varies among individuals.It is primarily caused by an instantaneous reaction of the high concentration of active particles on the localized skin area and is typically very brief. We recommend starting at a low intensity level and gradually increasing it after your skin adapts.

A:For optimal results,it is recommended to use the device in the evening on cleansed, bare skin (free of any cosmetics). Follow the treatment by replenishing moisture and applying your regular skincare products promptly.

A:Yes,absolutely. Clinical studies have confirmed that the CAP technology employed in this product is not only suitable for facial rejuvenation but also demonstrates excellent efficacy in disinfecting skin wounds, assisting with hemostasis, and improving the appearance of scars on various parts of the body.

Unable to find satisfactory answers ? Contact Support